Online Security

How can I be sure that this site is safe and secure?

Ensuring that all transactions are secure is a top priority! When you've confirmed your order, we'll let you know that you're being transferred to Adyen payments secure server. Once there, you enter your credit card or account number and complete your order. Through Adyen payments, Paula's Choice Europe offers you a number of safe payment methods.

Is it safe for me to enter my credit card number when I place an order?

Yes. All order information is processed through our secure servers. This security feature scrambles all information before it is sent over the Internet and also makes sure that you are sending it to the right place.
When you enter your credit card information on the order form, the encrypted information is automatically transmitted to a secure credit card gateway for online credit card approval. It's really no different than having a waiter swipe your credit card in a restaurant. Both use standard phone lines, encryption coding, and authorization processes.
Once your credit card is validated, we receive an authorization and process the order.
Your credit card information is encrypted throughout this entire process and the system is very secure. You don't need to be concerned about someone you don't want accessing your credit card information.

Is Paula's Choice certified?

Yes, Paula‘s Choice Germany is certified by Trusted Shops! This means more security for you as a customer.
Over 100 criteria are verified by specialists, before a shop is allowed to display the Trusted Shops seal on their website. Among these criteria are privacy protection, price transparancy, and Terms of Service.
Shops that retain the Trusted Shops seal conform to a guaranteed set of online shopping standards. They offer realistic shipping costs and communicate clearly about the right of withdrawal from a purchase.